Refund Policy
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We strive to ensure our customers are satisfied with our software and services. However, if you are not entirely satisfied with your purchase, we’re here to help.
1. Refund Eligibility We offer a [15]-day money-back guarantee on all new subscriptions.
If you are not satisfied with our service within the first [30] days of your initial purchase, you may request a full refund.
To be eligible for a refund: You must be within the refund window.
You must not have violated our Terms of Service or used the service for malicious or abusive purposes.
You must have experienced a technical issue that we were unable to resolve in a timely manner (optional clause).
2. Non-Refundable Items Refunds will not be issued for: Renewals or recurring charges after the initial refund period.
Subscription upgrades or downgrades. One-time setup fees or customization services (if applicable).
Accounts found in violation of our acceptable use policies.
3. How to Request a Refund To initiate a refund, please contact our support team at [[email protected]] with the following details: Your full name Registered email address Date of purchase Reason for the refund request.
We aim to process all refund requests within 5–10 business days of receiving the necessary information.
4. Changes to This Policy We reserve the right to modify this Refund Policy at any time.
Any changes will be posted on this page with an updated revision date.